Compliance & Security

At LongSession, protecting patient data and maintaining the highest security standards isn't just a requirementβ€”it's our foundation. We're committed to earning and maintaining your trust through rigorous compliance and best-in-class security practices.

Certifications & Standards

We meet and exceed industry standards for healthcare data protection and security.

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HIPAA Compliant

Full compliance with Health Insurance Portability and Accountability Act regulations for protecting patient health information.

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SOC 2 Type II

Third-party audited security controls covering security, availability, processing integrity, confidentiality, and privacy.

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GDPR Ready

Designed to support compliance with General Data Protection Regulation requirements for EU data subjects.

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HITECH Act

Compliant with the Health Information Technology for Economic and Clinical Health Act provisions.

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State Regulations

Adherence to state-specific healthcare privacy laws including CCPA, CPRA, and other regional requirements.

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ISO 27001 Ready

Security practices aligned with international information security management standards.

Multi-Layer Security Architecture

Defense-in-depth approach with multiple security layers protecting your data at every level.

1

Network Security

Advanced firewalls, DDoS protection, intrusion detection systems (IDS), intrusion prevention systems (IPS), and continuous network monitoring to protect against external threats and unauthorized access attempts.

2

Application Security

Secure development lifecycle (SDL), regular code reviews, static and dynamic application security testing (SAST/DAST), dependency scanning, and web application firewalls (WAF) to protect against vulnerabilities.

3

Data Encryption

End-to-end encryption using AES-256 for data at rest and TLS 1.3 for data in transit. All Protected Health Information (PHI) is encrypted before storage and during transmission with cryptographic key management.

4

Access Control

Multi-factor authentication (MFA), role-based access control (RBAC), principle of least privilege, just-in-time access provisioning, and continuous authentication monitoring for all system access.

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Monitoring & Response

24/7 security operations center (SOC), real-time threat detection, comprehensive audit logging, automated incident response, and forensic analysis capabilities for rapid threat mitigation.

Data Protection Features

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Encryption Everywhere

Comprehensive encryption strategy:

  • AES-256 encryption at rest
  • TLS 1.3 encryption in transit
  • End-to-end encryption for communications
  • Encrypted database fields
  • Encrypted backups
  • Hardware security modules (HSM)
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Identity & Access Management

Robust authentication and authorization:

  • Multi-factor authentication (MFA)
  • Single sign-on (SSO) support
  • Role-based access control (RBAC)
  • Session management and timeout
  • Password complexity requirements
  • Account lockout policies
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Audit Trails & Logging

Complete visibility and accountability:

  • Comprehensive audit logs
  • User activity tracking
  • Data access logging
  • Tamper-proof log storage
  • Log retention and archiving
  • Forensic investigation support
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Data Backup & Recovery

Business continuity and disaster recovery:

  • Automated daily backups
  • Geo-redundant storage
  • Point-in-time recovery
  • 99.99% uptime SLA
  • Regular disaster recovery drills
  • Encrypted backup storage
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Network Isolation

Secure infrastructure architecture:

  • Virtual private clouds (VPC)
  • Network segmentation
  • Private subnets for sensitive data
  • API gateway protection
  • Rate limiting and throttling
  • DDoS mitigation
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Incident Response

Prepared for rapid response:

  • 24/7 security monitoring
  • Incident response team
  • Breach notification procedures
  • Forensic analysis capabilities
  • Regular incident drills
  • Communication protocols

HIPAA Compliance Framework

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Administrative Safeguards

Security management processes, workforce security training, information access management, security awareness programs, and contingency planning to ensure organizational security.

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Technical Safeguards

Access controls, audit controls, integrity controls, transmission security, and authentication mechanisms to protect electronic PHI from unauthorized access.

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Physical Safeguards

Facility access controls, workstation security, device and media controls to protect physical infrastructure and hardware containing PHI.

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Privacy Rule Compliance

Patient rights protection, minimum necessary use and disclosure, notice of privacy practices, and consent management for PHI handling.

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Breach Notification

Comprehensive breach detection, assessment, notification procedures, and documentation in compliance with HIPAA Breach Notification Rule requirements.

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Business Associate Agreements

Comprehensive BAAs with all vendors and partners who handle PHI, ensuring compliance throughout the supply chain.

Continuous Auditing & Testing

Regular assessments ensure our security posture remains robust and compliant.

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Penetration Testing

Quarterly third-party penetration tests to identify and remediate vulnerabilities

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Vulnerability Scanning

Continuous automated scanning for security vulnerabilities and misconfigurations

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Security Audits

Annual SOC 2 Type II audits and regular internal security assessments

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Compliance Reviews

Ongoing HIPAA compliance reviews and risk assessments

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Code Reviews

Peer code reviews and automated security analysis for all changes

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Employee Training

Mandatory security and HIPAA training for all team members

Infrastructure Security

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Secure Cloud Infrastructure

Enterprise-grade cloud infrastructure:

  • SOC 2 Type II certified data centers
  • Physical security controls
  • Geographic redundancy
  • 99.99% uptime SLA
  • Automated failover
  • Climate-controlled facilities
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High Availability

Always-on service architecture:

  • Multi-region deployment
  • Load balancing
  • Auto-scaling capabilities
  • Database replication
  • CDN for global performance
  • Health monitoring
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DevSecOps

Security integrated into development:

  • Security automation
  • Infrastructure as code
  • Continuous integration/deployment
  • Automated security testing
  • Container security
  • Secrets management

Security Questions?

Our security team is here to answer your questions about our compliance and security practices. We're committed to transparency and building trust through open communication.

Security Team: security@longsession.com
Compliance Officer: compliance@longsession.com
Report a Vulnerability: security@longsession.com

We take security reports seriously and will respond within 24 hours.